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Cross-cultural capability

Living in Two Worlds

Cross-cultural lens awareness

A First Nations cross-cultural lens for organisations that want their service to land with Aboriginal and Torres Strait Islander clients.

Program snapshot

Who it is for
Whole teams and leadership groups
Duration
Half day or full day
Delivery
In person preferred
Cohort size
Up to 25 participants

What the organisation receives

Facilitator-led delivery at your site or online, scheduled around your existing program calendar.

A personalised, visually based workbook for every attendee, theirs to keep.

Attendance, completion and statistical reporting generated from the SIRITIS case management system.

A close-out summary per cohort that your case managers can actually use.

What participants do

Teams examine the cultural assumptions built into their own intake, assessment and case practice.

Why this program exists

PR3

National Agreement

Priority Reform Three commits governments to identify and eliminate institutional racism and to embed meaningful cultural safety across mainstream institutions — hospitals, police, courts, prisons and agencies. Progress is measured partly by whether First Nations people report feeling culturally safe dealing with them.

National Agreement on Closing the Gap, Priority Reform Three; Productivity Commission, Closing the Gap Information Repository

End-of-program checklist

  • Participant can name the concern in their own words.
  • Participant holds a plan with a first step and a date.
  • Case manager has the close-out summary and reporting extract.
  • Referral pathway agreed for anyone who needs more support.

What it is not

  • Not case management
  • Not counselling
  • Not therapy
  • Not clinical treatment
  • Not a replacement for employment conditions

Related programs

Employment services

Roadmap Planner

Alcohol and other drugs

Blueprint for Success

Youth justice and corrections

Timelines

Run one cohort. Then decide.

A six-week pilot gives your team attendance data, participant feedback and a clear view of whether the framework fits your cohort.

Book a pilot cohort